Warranty Policy

Our bindings are warranted to be free from manufacturing defects for two years from the date of purchase. Accessories are warranted for one year. If a part fails during this period, contact us or your dealer for a replacement at no charge. If a part fails after this period, contact us or your dealer for a replacement at a reasonable charge. Normal wear and tear is not covered under warranty.

To start a warranty or repair ticket with our team, please fill out the form below.

Warranty & Repair FAQ

Please do not send repairs in without completing a repair form above and receiving an RA#. All repairs must have the RA# clearly marked on the packaging before sending them in.

Our repair service is only available on bindings that are still in production.

Binding repairs are usually returned via UPS unless otherwise specified, tracking will be sent to the email provided. 

If the repairs are not covered under the 2 year warranty, we will send you an invoice for the repairs to the email provided when they are ready to be sent back. We do not charge for labor.

  • Our bindings are warranted to be free from manufacturing defects for two years from the date of purchase. Accessories are warranted for one year. If a part fails during this period, contact us or your dealer for a replacement at no charge. If a part fails after this period, contact us or your dealer for a replacement at a reasonable charge. Normal wear and tear is not covered under warranty.

    1. Fill out the warranty/repair form.
    2. Mark the packaging with the RA# that you will receive one shortly after completing the form.
    3. Ship your bindings to:

      400 W. Front St.
      Driggs, ID 83422
      United States

  • Usually about 2 weeks from the time the bindings are received at 22 Designs. This can vary of course, but we do our best to get your bindings back to you as soon as possible.

    If they are under warranty, you will receive tracking information when they have been sent back to the address provided.

    If they are out of warranty, we will send an invoice to make payment for the repairs. Once payment is received, we will email you with the tracking information.

  • No, but we cannot repair bindings that are no longer being manufactured.

    If you have a first gen Outlaw or Lynx in question, they have served their purpose and it is probably time for new bindings.

  • We can let you know the cost of the parts needing replacement is, but we have no way of confirming everything that might need to be replaced until the bindings have made it to the shop.

    Also, keep in mind that in some cases the cost of repairing the bindings can outweigh purchasing a new pair of bindings. If your bindings are severely damaged, it may be best to retire them.

    If you are unsure, a good place to start is by sending clear and detailed photos/videos to info@twentytwodesigns.com where we can advise if they are worth sending in for repair.

  • If for any reason, your bindings cannot be repaired, we will notify you.

    If you want to send your retired bindings to us, we will recycle them properly or add them to our binding windchime.

  • We do not. However, if you shop around you will find that our prices are very reasonable.

    If you are an active ski patroller/military/USFS/EMS/Fire you can apply for a pro deal here.

  • We give your bindings the attention they need. We will repair/replace any components that need it. It is hard to give an accurate quote on the cost of the repair until we have them here in the shop. If you only want a specific area of the binding to be addressed, please clarify in the repair form and leave a note in the package.

  • Storage and maintenance is key to prolonging the lifespan of your bindings. Don't leave them on the roof of your car all winter and be sure to dry and inspect them before putting them away for the season; preferably in a warm and dry place.

    Aside from storage lubricating the spring tube and ensuring that your springs are in good shape are 2 of the easiest and most important ways to maintain your bindings.

    If you are unsure, you can reach out to info@twentytwodesigns.com and we will let you know if anything should be replaced.

  • Our repair service is available mainly in the US and Canada due to shipping and duty costs. You can find a list of our service centers here.

    If you are unable to find the help you need, you can reach out to info@twentytwodesigns.com and we will work to find a reasonable solution so that you can get back on your skis.